Privacy Policy

1. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the EU General Data Protection Regulation (GDPR). By using our website, you consent to the practices described in this policy.

2. Data We Collect

We collect and process the following types of personal data:

  • Contact details: name, email address, phone number, delivery address
  • Payment details (processed securely via third-party providers)
  • Order history and account data
  • IP address, browser type, and other technical data through cookies
  • Newsletter and marketing preferences (if opted-in)

3. Purpose of Use

We use your data to:

  • Process and deliver your orders
  • Communicate with you regarding your purchases or inquiries
  • Send you promotional materials (if you have opted in)
  • Improve our website and customer service
  • Comply with legal obligations (e.g., tax and accounting requirements)

4. Legal Basis

Our legal basis for processing your personal data includes:

  • Fulfillment of a contract (your purchase)
  • Compliance with legal obligations
  • Your explicit consent (for newsletters and marketing)
  • Legitimate interests (website functionality and business development)

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Data related to purchases is typically kept for up to 10 years due to tax and accounting regulations. You may request the deletion of your account or personal data at any time, unless we are legally obligated to retain it.

6. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion or restriction of processing
  • Object to processing for direct marketing
  • Data portability

You can exercise these rights by contacting us at info@runsncoffee.com. We will respond to your request within the legal timeframe.